In our expanding Debt Management team you will answer inbound calls from our existing customers to resolve queries, take responsibility for logging correspondence onto the system and prepare outbound post and draft paperwork for our clients.

You must have strong written and verbal communication skills to ensure both admin and telephone work is completed quickly and to a high level of accuracy, a general knowledge of common office applications such as Microsoft Word, analytical ability and the ability to think on your feet. Being able to use your own initiative is a must in order to succeed in this ever expanding, fast paced environment. Financial Services experience and/or knowledge are preferable but not essential and strong sales skills and/or experience within a “selling role” would be advantageous.

Your route to becoming a well organised, successful support officer begins with an intensive and fully supported week of training, but we don’t stop there, at The Richmond Group we believe that support, encouragement and development should never stop and our commitment to this is second to none. You can also expect excellent bonus opportunities, subsidised gym membership, free breakfast every morning, monthly appraisals and recognition awards to name but a few.

How to apply for a position:

• Fill in the Online Application Form
• or Phone Us