In our rapidly increasing Debt Management department you will answer calls from customers facing difficulties with debts, you will then conduct an in-depth personal and financial “fact find” recommend and explain the best route out of debt and leave them feeling satisfied with the service we provide.

You will work with clients who have extreme credit problems and recommend and explain the best route out of debt. Working within our Debt Line Advice Centre as a Case Worker you will be required to meet targets and deadlines set out by your team manager. You will be expected to have excellent verbal communication and customer service skills and an ability to think on your feet. Sales and Financial Services experience and/or knowledge are preferable but not essential, as full training will be provided.

Your route to being a thoughtful and thorough yet concise debt management caseworker begins with an intensive and fully supported week of training, but we don’t stop there, at The Richmond Group we believe that support, encouragement and development should never stop and our commitment to this is second to none. You can also expect excellent bonus opportunities, subsidised gym membership, free breakfast every morning, monthly appraisals and recognition awards to name but a few.

This is a full time position working 9-6 Monday-Friday and 1 Saturday per month.

How to apply for a position:

• Fill in the Online Application Form
• or Phone Us